Grand Palladium Colonial Resort & Spa All Incl.

Kegemaran Berkongsi

Grand Palladium Colonial Resort & Spa All Incl., Beach

Grand Palladium Colonial Resort & Spa All Incl., Room

Besarkan peta

56 lebih banyak gambar

Grand Palladium Colonial Resort & Spa All Incl., Terrace

Grand Palladium Colonial Resort & Spa All Incl., General view

Grand Palladium Colonial Resort & Spa All Incl., Conferences

Grand Palladium Colonial Resort & Spa All Incl., Lobby

Grand Palladium Colonial Resort & Spa All Incl., Pool

Grand Palladium Colonial Resort & Spa All Incl., Sports and Entertainment

Grand Palladium Colonial Resort & Spa All Incl., Restaurant

Berkenaan tempat

The Grand Palladium Colonial Resort & Spa is a fantastic hotel surrounded by sugar-white sands and crystal-clear waters which enjoys fabulous views out over the sea and the surrounding area. This is a perfect place that offers everything that family with children and others guests, such as couples or groups of friends, may need for an extraordinary beach holiday providing a warm and professional services that set the standard for excellence at this hotel.

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Kepopularan

8,9

Sangat bagus

Umum

11778

Tripadvisor 9/10

10718

Booking 6,1/10

Expedia 8/10

968

Perkhidmatan utama

Wi-fi

Tempat letak kereta

Jumlah bilangan bilik

Boleh diakses dengan kerusi roda

kaunter penyambut tetamu 24 jam

Termasuk perkhidmatan-perkhidmatan

Wi-fi

Perkhidmatan tidak disertakan

Tempat letak kereta

* Semua perkhidmatan mungkin dikenakan cas tambahan

Ulasan

8/10 Very good

Cleanliness8.4/10

Staff and Service8.2/10

Amenities7.8/10

Property conditions and facilities8.2/10

Location8.4/10

Neighborhood8.6/10

Room rate9.2/10

4 / 10

Robert

Room was not ready when we arrived: phone didn’t work, tv didn’t work, bed our grandson was going to sleep on had mold on mattress. Room old and dirty. We were moved to new room. Portofino rest grossly overcharged us on wine. Never received itemized charges. Future guests should beware of bait & swtch scam with wines at restaurants: very fraudulent. I estimate that we were charged $150-$200 a bottle without knowing prices. Our bill totaled $658 for 3-4 bottles. We would never purchase wine at those prices. This practice has to stop. Our concierge could not get our bill credited. Shameful Robert Edmonston

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26 de Feb de 2025

8 / 10

Yujie

Good maintenance

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25 de Feb de 2025

8 / 10

Sherry

Buffet food was average-good. A La Carts were good. Played mini golf, shuffle board. Had couples massage at spa. Went to Bravo & CHIC show. Colonial pool is large, maintained. We managed to get chairs. Hotel has a Hospitality room a guest can use when they first arrive. Rooms are not available until 3:00 pm. The same room can be used on the day you check out (and all hotel amenities) until 6:00 pm.

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22 de Feb de 2025

8 / 10

Chantal

Overall we loved the resort, but our room wasn't cleaned the first two days and the resort is very large, a team was supposed to take us to and from our room and check in and check out, at check in after waiting a half hour we just walked, and for check out the tram came a half hour late. Overall, staff was wonderful and the facilities were great.

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21 de Feb de 2025

Information about the area

Akumal, México

Akumal is a quaint beachfront tourist resort located in Mexico, situated south of Cancún, nestled between the towns of Playa del Carmen and Tulum. It is positioned on Akumal Bay and Half Moon Bay, on the grounds of a former coconut plantation in the Tulum Municipality within the state of Quintana Roo, and is a part of the Riviera Maya region. Akumal boasts a stunning bay with a broad white sandy beach, delightfully warm blue-green waters, and excellent snorkeling opportunities.

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What’s nearby

Akumal Ecological Centre - 0.79 km
Akumal Ecological Centre - 0.79 km
Akumal Beach - 0.83 km
Casa Coral Luxury Condos - 1.51 km
Cenote And Yalku Lagoon - 1.75 km
Santuario de monos de Akumal y rescatados - 1.95 km

Getting around

(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 79.49 km
(CZM) Cozumel, Cozumel Intl, MX - 38.92 km
(ISJ) Isla Mujeres, Isla Mujeres, MX - 105.8 km

About accommodation

General

Air conditioning
Chapel/Shrine
Designated smoking area
Safe
Non-smoking rooms
Facilities for disabled guests

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access

Activities

Facial treatments
Haircut
Spa facilities
Sauna
Spa
Spa lounge/Relaxation area
Foot bath
Game room
Ping-pong
Spa/Wellness packages
Body scrub
Fitness center
Beachfront
Beach
Hot tub/Jacuzzi
Themed dinners
Hairstyling
Mini golf
Snorkeling
Archery
Darts
Diving
Windsurfing
Bingo
Massage chair
Tennis equipment
Turkish/Steam Bath
Beauty services
Tennis court
Pool table
Karaoke
Kids' club
Live music/Performance
Solarium
Aerobics
Playground
Public Bath
Pedicure
Evening entertainment
Water park
Entertainment staff
Water sports facilities on site
Body treatments
Manicure
Canoeing
Makeup services
Massage
Fitness

Services

Fax/Photocopying
Room service
ATM on site
Tour desk
Daily housekeeping
Meeting/Banquet facilities
Baggage storage
Shared lounge/TV area
Car rental
Business center
Express check-in/out
Hair/Beauty salon
Concierge
24-hour front desk
Currency exchange
Private check-in/out
Grocery deliveries
Laundry

Safety features

Face masks for guests available
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Access to healthcare professionals
Process in place to check health of guests

Physical distancing

Physical distancing rules followed
Screens or physical barriers between staff and guests in appropriate areas
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Fruit
Kids' meals
Wine/Champagne
Kid-friendly buffet
Coffee house on site

Cleanliness & disinfection

Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Delivered food covered securely
Physical distancing in dining areas

Internet

Internet
Wifi
Free Wifi

Outdoors

Outdoor pool
Garden
Terrace
Outdoor furniture
Sun deck
Outdoor pool (year-round)

Parking

Private Parking
Free parking
Parking
Parking on site

Pool and Spa

Beach chairs/Loungers
Pool bar
Pool with view
Swimming pool toys
Beach umbrellas
Swimming pool
Waterslide
Kids' pool

Front Desk Services

Invoice provided

Entertainment & Family Services

Board games/Puzzles
Outdoor play equipment for kids
Indoor play area

Languages

English
Español

About the rooms

The accommodation has 658 rooms:

General

Air conditioning
Ironing facilities
Trash cans
Fan
Safe
Iron
Smoke Alarm
Mosquito net
Key card access

Activities

Hot tub

Services

Wake-up service
Wake-up service/Alarm clock

Room Amenities

Socket near the bed
Sofa bed
Drying rack for clothing

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Toilet
Spa tub
Bathtub or shower
Toilet paper
Bathrobe
Slippers
Shower
Towels
Bathtub
Private bathroom

Media & Technology

TV
Telephone
Radio
Cable channels
Pay-per-view channels
Flat-screen TV
iPod dock

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Cleanliness & disinfection

Hand sanitizer

Kitchen

Coffee machine

Outdoors

Balcony

View

Garden view
Pool view
Lake view
View

Living Area

Sofa
Desk
Sitting area

Bedroom

Alarm clock
Wardrobe or closet

Accessibility

Toilet with grab rails
Emergency cord in bathroom

Pool and Spa

Pool towels

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Restaurants

El Dorado

Guests only
No reservation required

La Adelita

Guests only
No reservation required

Sumptuori

Guests only
No reservation required

Portofino

Guests only
No reservation required

La Lola

Guests only
No reservation required

Ribs & More

Guests only
No reservation required

Bahia & Brasa

Guests only
No reservation required

Poseidón

Guests only
No reservation required

Chang Thai

Guests only
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00 to 00:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

Environmental fee not included – payable at check-in, per person, per nightGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay.