Metropol Hotel

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About the hotel

This hotel is situated some 700 m from Basel old town and the cathedral. Public transport lies right in front of the building. In addition, guests are only around 300 m from a selection of shops. Basel Zoo lies around 500 m away, Basel airport is a mere 7 km away and Zurich airport is roughly 90 km from the hotel. Renovated in 2014 (Lobby and Breakfast room) and in 2016 (rooms), this comfortable city hotel comprises a total of 46 rooms spread over 8 floors. Facilities within the air-conditioned building include a foyer with a 24-hour reception desk, a safe, a lift, a currency exchange desk, a breakfast room and a free WiFi access. It is possible to take advantage of the laundry service as well as the car parking facilities (CHF 20. - per car/night, please reserve in advance). In the modern and bright "Petit Salon" a PC with free internet access is available. This area invites also for small meetings or for guests to linger. Furthermore, free WiFi is available in the whole hotel. The comfortable rooms each come with an en suite bathroom, a hairdryer, a direct dial telephone, HD satellite TV with more than 100 international channels, an Internet connection, a minibar, a tea/coffee maker and a free bottle of water. Central heating features as standard in the carpeted rooms as well as air conditioning. Guests are able to choose their breakfast from a large buffet. Between 6. 30am and 10. 30pm you can check in and out daily at the reception of the Hotel Metropol. Of course, our Metropol reception is also available for all your other needs, questions and wishes. Beyond the opening hours of our reception at night, between 10. 30pm and 6. 30am, you are welcome to use the personal service of the hotel reception of the affiliated Hotel Euler or the check-in machines.

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Popularity

8,2

Very good

General

1616

Tripadvisor 7/10

Booking 8/10

1035

Expedia 8,6/10

557

Main services

Wi-fi

Car park

24-hour reception

Included services

Wi-fi

Non-included services

Car park

* Some services may carry an extra charge.

Guest reviews

8.6/10 Very good

Cleanliness9.2/10

Staff and Service9/10

Amenities8/10

Property conditions and facilities8.4/10

Location9.2/10

Neighborhood8.8/10

10 / 10

Chris

Lovely hotel In a wonderful location

A really good stay. The station is in a really good location near the station and a minute walk from the tram. Staff were really friendly and everything was neat and comfortable.

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23 de Feb de 2025

10 / 10

Daniel

Great stay, excellent location next to train station but facing away from crowded area. Directly next to tons of transportation - which is free for tourists! Breakfast was nice in gorgeous panoramic dining room. To clear up the piece about the dual front desks - the hotels are CONNECTED -its a 10 second walk to the other hotel. I didn't have the need to do so. Very happy with stay, will be back for sure.

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16 de Feb de 2025

10 / 10

machiko

Self check-in can be a bit fiddly but everything else is very decent and close to Basel SBB station (where a basement level supermarket is). Staff from adjacent (associated) hotels would help you if needed. Comfortable bed, big screen & complementary espresso machine. Happy to stay again.

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10 de Feb de 2025

10 / 10

Julie

Needed a place to stay for one night after a flight and this hotel was perfectly placed. Easy assess late at night with clear info on check in process. Room clean and beds comfy. Fit the bill. Recommended.

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28 de Dec de 2024

Information about the area

Basel, Switzerland

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What’s nearby

Messe Basel - 0.44 km
Basel exhibition tower - 0.47 km
Tierpark Lange Erlen - 1.08 km
Middle Bridge, Basel - 1.14 km
Augustinergasse - 1.21 km
Museum of Natural History Basel - 1.22 km

Getting around

basel, basel river cruise port, ch - 2.09 km
basel bad railway stn , basilea, ch - 1.18 km
sbb railway station , basilea, ch - 1.18 km
grenzach, grenzacher horn, de - 3.77 km
(BSL) Basel, EuroAirport Basel-Mulhouse-Freiburg, CH - 6.45 km

About accommodation

General

Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Pets allowed
WiFi available in all areas
Non-smoking rooms
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Temporary art galleries

Services

Express check-in/check-out
Ironing service
Luggage storage
Dry cleaning
Laundry

Safety features

First aid kit available
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas

Transport

Public transport tickets

Reception services

Invoice provided

Physical distancing

Mobile app for room service
Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Wine/champagne

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas

Internet

Internet services
WiFi
Free WiFi

Languages

Deutsch
English
Français

About the rooms

The accommodation has 37 rooms:

Bedroom

Linen
Cots
Wardrobe or closet

General

Trash cans
Safety deposit box
Lockers
Heating
Carpeted
Soundproofing
Key card access
Smoke alarm
Laptop safe

Accessibility

Accessible by lift
Upper floors accessible by elevator

Services

Wake up service/Alarm clock
Wake-up service

Room Amenities

Socket near the bed
Non-feather pillow
Adapter

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Bath or shower
Toilet paper
Shower
Towels
Private bathroom

Media & Technology

Satellite channels
TV
Telephone
Radio
Flat-screen TV

Food & Drink

Chocolate or cookies
Tea/Coffee maker
Bottle of water
Wine or champagne

Kitchen

Electric kettle

View

City view
Landmark view
View
Inner courtyard view

Living Area

Seating Area
Desk

*Some services may only be available in specific rooms or upon request.

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 14:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation. Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.