Hyatt Vivid Playa del Carmen

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Hyatt Vivid Playa del Carmen, RESTAURANT

About the hotel

Overlooking the palm-lined beaches of the Caribbean Sea, our AAA Four-Diamond Hyatt Vivid Playa del Carmen An All Inclusive Resort is an elegant getaway for sophisticated relaxation. Relax in our light and airy all-suite accommodations featuring a private balcony, complimentary WiFi, pillow menu, mini-bar, double jetted tubs and rainfall showers. Choose one of our beachfront or swim-up suites for a large living room, additional amenities and direct access to the water.Discover designer boutiques, handcrafted goods, vibrant bars and entertainment just outside our doors. Within walking distance to the famous Fifth Avenue, our resort puts you in the heart of Playa del Carmenâ¿¿s trendy attractions.Unwind with a holistic spa experience at SPAzul, including a Temazcal stone steam bath, couples treatments and salon services. Enjoy our Olympic-sized lap pool, tranquil relaxation pool, large fitness center, rooftop tennis court, water activities and more.Tantalize your palate with Mexican, Caribbean, Mediterranean, Asian and European flavors at our 13 onsite restaurants and bars. Sample fine tequila at Tequileria for an authentic Mexican experience. Select guests can indulge in international haute cuisine at Chefâ¿¿s Plate, with a new menu each day.The perfect setting for your beachfront wedding, conference or retreat, our resort features over 7,800 sq. ft. of event space for up to 700 people. Venues include our stunning oceanfront gazebo, grand ballroom, six conference rooms and executive boardroom.

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Popularity

Very good

General

25213

Tripadvisor 9/10

23461

Booking 8.4/10

539

Expedia 8.8/10

1213

Main services

Cycling / mountain biking

Volleyball

Minibar

All inclusive

Beach hotels

Safe

Shop

Breakfast room

Ironing set

King-size bed

Terrace

Animation

Bicycle storage

Internet access

Double bed

Restaurant

Games room

Diving

Garden

Room service

Aqua fit

Laundry service

Wi-fi

Fitness

Smoking area

Special dietary options

Direct dial telephone

Newspaper stand

Air conditioning in public areas

Hairdressing salon

Handball

Visa

Currency exchange facilities

Sun loungers

Radio

Hairdryer

Hot tub

Disability-friendly rooms

Theatre / auditorium

Massage

Adapted for disabled

Business hotel

Outdoor swimming pool

Aerobics

Tea and coffee making facilities

Squash

American Express

Bathroom

Medical service

Bar

Basketball

TV lounge

Lift access

Meeting room

Only Adults

Table tennis

Mobile phone coverage

Sauna

Fridge

Car park

Shower

MasterCard

* Some services may carry an extra charge.

Guest reviews

8.8/10 Very good

Cleanliness9.4/10

Staff and Service9.2/10

Amenities8.8/10

Property conditions and facilities9.2/10

8 / 10

SAMANTHA

Lovely stay - everything excellent. Only negative was the standard of food in the evening at the restaurants. Not very much choice on the menu, food not very warm. Would be better if Spice was open in the evening as it has more food options

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4 de Apr de 2025

10 / 10

valeria

This place is great! I would stay there anytime

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4 de Apr de 2025

8 / 10

Daniel

The staff was great, and the room was nice.

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3 de Apr de 2025

10 / 10

Karen

I've been to this property more than once and the staff is great! Pool is fun and location to the city is walkable and fun. Food isn't the best in the world which is what you'd expect from an all-inclusive. Highly recommend!

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2 de Apr de 2025

Information about the area

Playa del Carmen, Mexico

With a stay at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive , you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Mamitas Beach. This all-inclusive property is 0.1 mi (0.2 km) from Playa del Carmen Main Beach and 1.4 mi (2.2 km) from Playa del Carmen Maritime Terminal.

Playa del Carmen was originally a small fishing village south of Cancun, but in recent years it has transformed into a bustling tourist resort. It is one of the most colourful and diverse towns on the Mayan Riviera. Playa del Carmen offers balmy tropical breezes, world class food, good nightlife, amazing ruins, endless beaches, incredible snorkelling, wonderful parks, friendly people and so much more. And it is as mellow or as wild as you'd like it to be. Playa del Carmen is a great base for exploring all of the interesting places on the Mayan Riviera and the Yucatan peninsula. The island of Cozumel, which offers some of the best snorkelling and scuba diving in the world, is just a short boat ride away. The site of Chichén Itzá is 3 hours away, but it's definitely worth the trip! Although touristy, Playa del Carmen is captivating and picturesque, full of small and charming Mexican shops and restaurants. This little city has so much to offer if you want it.

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What’s nearby

Quinta Avenida - 0.2 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.2 km / 0.1 mi
Mamitas Beach - 0.3 km / 0.2 mi
Pier Navega - 0.3 km / 0.2 mi
Playa del Carmen Main Beach - 0.4 km / 0.2 mi
Calle Corazón - 0.5 km / 0.3 mi

Getting around

(PCM) Playa del Carmen, Playa del Carmen Airport, MX - 1.63 km
playa del carmen, playa del carmen harbour, mx - 0.39 km
playa del carmen, mayan train station playa del carmen, mx - 7.46 km
cozumel, cozumel muelle fiscal, mx - 17.96 km
(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 50.18 km
(CZM) Cozumel, Cozumel Intl, MX - 19.07 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Designated smoking area
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
Smoke alarms

Activities

Back massage
Hammam
Billiards
Facial treatments
Body wrap
Spa facilities
Sauna
Live sport events (broadcast)
Hair styling
Golf course (within 3 km)
Hair colouring
Fitness centre
Themed dinner nights
Full body massage
Body scrub
Beachfront
Beach
Hot tub/Jacuzzi
Steam room
Head massage
Spa lounge/relaxation area
Bingo
Beauty Services
Tennis equipment
Couples massage
Hand massage
Live music/performance
Tennis court
Fitness classes
Aerobics
Foot massage
Hair cut
Spa/wellness packages
Pedicure
Evening entertainment
Entertainment staff
Neck massage
Body treatments
Manicure
Make up services
Personal trainer
Massage
Yoga classes
Hair treatments
Spa and wellness centre
Fitness

Services

Barber/beauty shop
ATM/cash machine on site
Room service
Ironing service
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Concierge service
Dry cleaning
Tour desk
Daily housekeeping
Shared lounge/TV area
Fax/photocopying
24-hour front desk
Airport shuttle
Currency exchange
Laundry
Business centre

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Wine/champagne
Coffee house on site
Special diet menus (on request)

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Picnic area
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Free parking
Parking
Private parking
Accessible parking
Parking on site

Pool and wellness

Pool bar
Pool with view
Swimming Pool
Swimming pool toys
Swimming pool
Sun loungers or beach chairs
Shallow end

Reception services

Invoice provided

Languages

English
Español

About the rooms

The accommodation has 521 rooms:

General

Air conditioning

Accessibility

Upper floors accessible by elevator

Bathroom

Toilet paper
Toilet
Private bathroom
Bath

Media & Technology

Flat-screen TV

Physical distancing

Single-room air conditioning for guest accommodation

Food & Drink

Minibar

Cleanliness & disinfecting

Hand sanitiser

Outdoors

Private pool
Terrace
Balcony

View

Sea view
Garden view
Pool view
View

Living Area

Dining area

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Cost

Free

Restaurants

Asiana

Access for guests and visitors
No reservation required

Rincon Mexicano

Access for guests and visitors
No reservation required

Kalamata

Access for guests and visitors
No reservation required

Maria Petrona

Access for guests and visitors
No reservation required

Chefs Plate

Guests only
Reservation required

Spice

Access for guests and visitors
No reservation required

Pelicanos

Access for guests and visitors
No reservation required

About the meal plan

All Inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

Not included

Motorized water sports
Tennis lessons
Spa/beauty facilities and services
Offsite tours
Transportation to offsite activities

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children are not allowed.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Important information

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.