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About the hotel
Popularity

Tripadvisor
8/10
1501

Booking
8.2/10
1536

Expedia
8.6/10
771
Main services
Vegetarian meal
Vegan options
Multilingual staff
Skydiving
Airport Shuttle
Spa treatments
Parasols
BBQ Facilities
Reception
Wheelchair-accessible
Outdoor swimming pool
Breakfast
Waterskiing
Terrace
Internet access
Bikes Available
Pilates
Restaurant
Jetski
Yoga
Luggage room
Golf Course (within 2 miles)
Diving
Conference room
Babysitting service
Garden
24-hour reception
boat
Bar
TV lounge
Dry cleaning and laundry
Fitness
Internet
No single-use plastics
Smoking area
Service Animal allowed
Windsurfing
Pets allowed
Elevator
Sailing
Meeting room
Spa
Sun loungers
Steam bath
Accessible parking
Hydro-massage bath
Motorcycle rental
Casino
Snacks
* Some services may carry an extra charge.
Guest reviews
8.6/10 Very good
Cleanliness9/10
Staff and Service8.8/10
Amenities8.4/10
Property conditions and facilities8.2/10
Location8.6/10
Neighborhood8.6/10
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Information about the area
Lugano, SwitzerlandLugano is a city by the lake in Ticino, the Italian-speaking part of southern Switzerland. Part of a temperate micro-climate, Lugano offers palm trees, picturesque boulevards, stunning views of the lake and the Alps, and plenty of opportunity for outdoor and indoor activities. Lugano also makes a good base for visiting other cities and sites in the area. The city is a pleasant place to relax in the summertime and is only half an hour away from Lake Como.
The Santa Maria degli Angeli chapel, designed by the world famous architect Mario Botta, is a marvel of contemporary architecture, with paintings by Enzo Cucchi. The chapel, built from 1992 to 1994, is dedicated to Santa Maria degli Angeli, and boasts innovative features in terms of religious building design.
You can also visit the Parco Civico-Ciani. This area has both the features of an Italian and an English garden: lush flower beds alternate with green spaces and trees and shrubs from all over the world.
The Swiss Miniature in Melide, which was opened in 1959, is the only miniature park in Switzerland. The detailed and authentic models include well-known sites such as the Heidi Village in Maienfeld, the castles of Burgdorf and Chillon, the Federal Parliament in Bern, and the Cathedral of Milan, the only model that can also be viewed from inside. Eighteen model trains travel between the buildings on approximately 3.5 kilometers of tracks.
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What’s nearby
- San Rocco Church - 0.25 km
- Cabinet of natural history - 0.33 km
- San Lorenzo Church - 0.34 km
- Kursaal Theater - 0.34 km
- Parco Ciani - 0.46 km
- Nassa Street - 0.51 km
Getting around
- lugano, lugano port, ch - 1.42 km
- (LUG) Lugano, Lugano, CH - 3.19 km
- serocca, ch - 3.75 km
- magadino-vira, it - 16.69 km
- (BGY) Bergamo, Bergamo Orio Al Serio, IT - 69.46 km
- (MIL) Milan, Milan, IT - 63.72 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Allergy-free room
- Family rooms
- Heating
- Non-smoking throughout
- Pets allowed
- WiFi available in all areas
- Non-smoking rooms
- Lift
Safety & security
- Fire extinguishers
- Key access
- Security alarm
- Smoke alarms
Activities
- Back massage
- Hammam
- Facial treatments
- Body wrap
- Spa facilities
- Sauna
- Happy hour
- Golf course (within 3 km)
- Foot bath
- Fitness centre
- Full body massage
- Body scrub
- Hot tub/Jacuzzi
- Steam room
- Bike tours
- Spa lounge/relaxation area
- Waxing services
- Indoor pool
- Beauty Services
- Couples massage
- Cycling
- Fitness/spa locker rooms
- Fitness classes
- Solarium
- Indoor pool (all year)
- Hiking
- Temporary art galleries
- Spa/wellness packages
- Pedicure
- Neck massage
- Body treatments
- Manicure
- Canoeing
- Personal trainer
- Massage
- Yoga classes
- Tour or class about local culture
- Spa and wellness centre
- Fitness
- Walking tours
Services
- Valet parking
- Room service
- Express check-in/check-out
- Ironing service
- Airport shuttle (additional charge)
- Meeting/banquet facilities
- Luggage storage
- Shuttle service
- Dry cleaning
- Shuttle service (free)
- Daily housekeeping
- Pet basket
- Pet bowls
- Fax/photocopying
- 24-hour front desk
- Airport shuttle
- Babysitting/child services
- Shuttle service (additional charge)
- Laundry
Safety features
- First aid kit available
- Thermometers for guests provided by property
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Physical distancing rules followed
- Cashless payment available
Food & Drink
- Snack bar
- Restaurant
- Bar
- Breakfast in the room
- Kid meals
- Wine/champagne
- Coffee house on site
- Special diet menus (on request)
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Garden
- Terrace
- Sun terrace
- Outdoor pool (seasonal)
Parking
- Parking
- Accessible parking
- Parking on site
Pool and wellness
- Pool with view
- Swimming Pool
- Swimming pool
- Sun umbrellas
- Sun loungers or beach chairs
- Infinity pool
- Heated pool
Transport
- Airport drop off
- Public transport tickets
- Airport pick up
Reception services
- Invoice provided
Languages
- Deutsch
- English
- Español
- Français
- Italiano
- Română
- Русский
About the rooms
The accommodation has 146 rooms:
General
- Air conditioning
- Trash cans
- Safety deposit box
- Hardwood or parquet floors
- Key access
- Heating
- Hypoallergenic
- Tile/marble floor
- Smoke alarm
Services
- Wake-up service
Room Amenities
- Socket near the bed
- Non-feather pillow
- Hypoallergenic pillow
- Feather pillow
Safety features
- Air purifiers
Bathroom
- Body soap
- Free toiletries
- Conditioner
- Hairdryer
- Shampoo
- Shower cap
- Toilet
- Bath
- Bath or shower
- Toilet paper
- Additional toilet
- Bathrobe
- Slippers
- Shower
- Towels
- Private bathroom
- Spa bath
Media & Technology
- Satellite channels
- TV
- Telephone
- Radio
- Cable channels
- Flat-screen TV
Physical distancing
- Single-room air conditioning for guest accommodation
Food & Drink
- Chocolate or cookies
- Minibar
Cleanliness & disinfecting
- Hand sanitiser
Kitchen
- Kitchenette
- Stovetop
- Kitchen
- Oven
- Refrigerator
- Dining table
- Kitchenware
- Electric kettle
Outdoors
- Terrace
- Balcony
- Outdoor furniture
- Outdoor dining area
View
- City view
- Garden view
- Pool view
- Quiet street view
- Lake view
- Mountain view
- View
Living Area
- Sofa
- Seating Area
- Dining area
- Desk
- Fireplace
Bedroom
- Linen
- Cots
- Wardrobe or closet
Accessibility
- Accessible by lift
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Upper floors accessible by elevator
*Some services may only be available in specific rooms or upon request.
About the pools
The accommodation has 2 pools:
Pool 1
Location
IndoorAccess
Adults onlyCost
FreePool 2
Location
OutdoorAccess
Adults onlyCost
FreeRestaurants
Ristorante Ai Giardini di Sassa
- Access for guests and visitors
- Reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PublicLocation
On-siteReservation
Reservation not possibleCost
- 20,00 CHF per day
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout from 05:00 to 11:00Pets
Pets are allowed. Charges may be applicable.Children
Children of any age are welcome.Extra beds
Extra beds available subject to availability at this property. Cots available subject to availability at this property.Important information
Please note that credit cards from third parties are not accepted.
Please note that pets are not allowed in the spa area and in the restaurant, but only in the rooms, common areas and bars.
Please note that an additional charge of CHF 35 per night will be applied for pets.
Sauna and Turkish bath are separate for men and women and please note that spa access is not included for Secret Deals.
Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.
Dishware not included; available upon request and extra fee.
For security, privacy and in accordance with our corporate policies, food and beverages from outside delivery services (delivery) are not allowed to be brought in and consumed. Our in-house dining outlets, including bar, bistro, restaurant and room service, are available to best meet your every culinary need.
The room categories STUDIO APARTMENT- ONE BEDROOM APARTMENT and TWO BEDROOM APARTMENT have the hotel service (cleaning if the room and towels changing) every 3 days.