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Grand Oasis Palm - All inclusive
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Information about the area
Cancun, MéxicoLocated in Cancun (Zona Hotelera), Grand Oasis Palm - All Inclusive is within a 15-minute walk of Playa Tortugas and Langosta Beach. This all-inclusive property is 5.1 mi (8.3 km) from La Isla Shopping Mall and 3.5 mi (5.7 km) from Cancun Convention Center.
What’s nearby
- Escénica Tower - 0.4 km / 0.2 mi
- Playa Tortugas - 0.6 km / 0.4 mi
- Langosta Beach - 1 km / 0.6 mi
- Las Perlas Beach - 1.5 km / 1 mi
- Tortuga Beach - 2.4 km / 1.5 mi
- Puerto Cancun Marina Town Center - 3 km / 1.8 mi
Getting around
- xcaret ferry terminal, mx - 0.24 km
- ultramar puerto juárez ferry port terminal, mx - 4.98 km
- playa tortugas ferry pier, mx - 1.87 km
- puerto juarez, terminal maritima puerto juarez, mx - 5.42 km
- (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 14.26 km
- (ISJ) Isla Mujeres, Isla Mujeres, MX - 12.27 km
- (TQO) Tulum, Tulum, MX - 141.64 km
About accommodation
General
- Air conditioning
- Soundproof rooms
- Elevator
- Designated smoking area
- Safe
- Paid Wifi
- Non-smoking rooms
- Wifi in all areas
Safety & security
- Fire extinguishers
- 24-hour security
- CCTV in common areas
- Smoke alarms
- Key card access
Activities
- Spa facilities
- Pool table
- Sauna
- Spa
- Spa lounge/Relaxation area
- Kids' club
- Live music/Performance
- Aerobics
- Live sports events (broadcast)
- Playground
- Private beach area
- Spa/Wellness packages
- Fitness center
- Beachfront
- Evening entertainment
- Beach
- Hot tub/Jacuzzi
- Entertainment staff
- Massage
- Massage chair
- Fitness
Services
- Concierge
- 24-hour front desk
- Fax/Photocopying
- Tour desk
- Meeting/Banquet facilities
- Babysitting/Child services
- Laundry
- Baggage storage
Safety features
- Hand sanitizer in guest accommodation and common areas
- Staff follow all safety protocols as directed by local authorities
- First aid kits available
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Access to healthcare professionals
- Process in place to check health of guests
Physical distancing
- Mobile app for room service
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
- Contactless check-in/out
- Cashless payment available
Food & Drink
- Snack bar
- Restaurant
- Bar
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Coffee house on site
Cleanliness & disinfection
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
- Delivered food covered securely
- Physical distancing in dining areas
Internet
- Internet
- Wifi
Outdoors
- Outdoor pool
- Garden
- Outdoor furniture
- Outdoor pool (year-round)
Parking
- Private Parking
- Free parking
- Parking
- Parking on site
Pool and Spa
- Beach chairs/Loungers
- Beach umbrellas
- Swimming pool
- Kids' pool
Front Desk Services
- Invoice provided
Entertainment & Family Services
- Board games/Puzzles
- Outdoor play equipment for kids
- Indoor play area
Languages
- English
- Español
About the rooms
The accommodation has 22 rooms:
Bedroom
- Childrens' cribs
General
- Air conditioning
- Safe
- Iron
- Smoke Alarm
- Key card access
Layout
- Window
Services
- Wake-up service/Alarm clock
Pool and Spa
- Pool towels
Bathroom
- Body soap
- Free toiletries
- Conditioner
- Toilet paper
- Hairdryer
- Shampoo
- Toilet
- Shower
- Towels
- Private bathroom
Media & Technology
- Telephone
- Radio
- Cable channels
- Flat-screen TV
Food & Drink
- Tea/Coffee maker
- Minibar
Exclusive services
- Free gym access
Outdoors
- Balcony
View
- Lake view
- View
About the pools
The accommodation has 3 pools:
Location
OutdoorAccess
Adults onlyCost
FreeLocation
OutdoorAccess
Kid-friendlyCost
FreeLocation
OutdoorAccess
Kid-friendlyCost
FreeRestaurants
The White Box Gastrobar
- Access for guests and visitors
- Reservation required
Bites Snacks
- Access for guests and visitors
- No reservation required
Sisal Restaurant Bar
- Access for guests and visitors
- No reservation required
Los Agaves Tacos and Tortas
- Access for guests and visitors
- No reservation required
Makitaco
- Access for guests and visitors
- No reservation required
Dos Lunas Pizza and Pasta
- Access for guests and visitors
- No reservation required
Dos Lunas Terrace
- Access for guests and visitors
- No reservation required
Careyes Gourmet - Adults Only
- Access for guests and visitors
- Reservation required
Isla Mujeres
- Access for guests and visitors
- No reservation required
Sweet Palm Kids Restaurant
- Access for guests and visitors
- No reservation required
El Buffet
- Access for guests and visitors
- No reservation required
El Buffet International
- Access for guests and visitors
- No reservation required
Akeru Sushi
- Access for guests and visitors
- No reservation required
Cocoa Adults Only
- Access for guests and visitors
- Reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- US$10.00 per day
About the meal plan
All Inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).Food and beverages
- All buffet and à la carte meals, snacks, and select beverages included
- Basic alcoholic beverages included
- In-room minibar (all beverages included)
- Dining availability limited at one or more venues
Activities and facilities/equipment
Water activities
- Kayaking
Land activities
- Soccer
- Kids club
Lessons/classes/games
- Aerobics
- Dancing
Not included
- Motorized water sports
- Surcharge for premium food items
- Childcare
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Gratuities
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets not allowedChildren
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Special check-in instructions
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
- A tax is imposed by the city: USD 4.27 per accommodation, per night
We have included all charges provided to us by the property.
Optional fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Other details
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 25 years old
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Free WiFi in public areas has a 2-device limit.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.