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Funchal, Madeira
Pestana Ocean Bay Resort
Reserve rooms
Pestana Ocean Bay Resort

About the hotel

Near Centro Comercial Forum Madeira. Make yourself at home in one of the 214 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.

Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, shopping on site, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 km.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Stop by the hotel's restaurant, Arlequim, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.



Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Popularity

8
Very good
General
3530
brand
Tripadvisor 8/10
3325
brand
Expedia 8.4/10
205

Main services

Multilingual staff
Transfer service
Beach hotels
Hotel safe
BBQ Facilities
Wheelchair-accessible
Shop
Outdoor swimming pool
Coffee
Waterskiing
Terrace
Restaurant
Golf Course (within 2 miles)
Diving
Garden
Fishing
24-hour reception
Bar
Dry cleaning and laundry
Cycling
Internet
Non-smoking establishment
Service Animal allowed
Windsurfing
Elevator
Sailing
Billiards
Sauna
Steam bath
Parking
Hydro-massage bath
Snorkeling
Pets not allowed

* Some services may carry an extra charge.

Guest reviews

8.4/10 Very good
Cleanliness8.8/10
Staff and Service8.8/10
Amenities8/10
Property conditions and facilities8.4/10
Location8.2/10
Neighborhood7.4/10

2 / 10

David
This hotel was CLOSED when we got there for major refurbishment or whatever. Neither Hotels.com nor Pestana contacted us beforehand to advise us of this, so we had to sort out our night’s accommodation for ourselves. SHAME on you Hotels.com
10 de Apr de 2025

10 / 10

James
Very peaceful and hotel was handy as you could do a walk on the prom
20 de Oct de 2024

10 / 10

Mark
Excellent hotel with friendly staff, great food, good entertainment every night and in an ideal location right on the sea front. Nice walks along the beach and a free shuttle bus to Funchal.
15 de Oct de 2024

10 / 10

Colin William
The staff was amazing, all ocean views. It was everything we could have asked for.
26 de Sept de 2024

Information about the area

Funchal, Madeira, Portugal

With a stay at Pestana Ocean Bay Resort in Funchal, you'll be on the beach, within a 10-minute drive of CR7 Museum and Formosa Beach. This all-inclusive hotel is 0.8 mi (1.3 km) from CityBubbles and 1.1 mi (1.8 km) from Parque Canino do Jardim da Ajuda.

When you arrive in Funchal, you're taken aback by its vastness. Houses upon houses rise from the sea, covering the entire natural amphitheatre that is Funchal. It's the main commercial, tourist and cultural hub of the island of Madeira. La Zona Velha, the city's old town, still maintains a vibrant local life of its own and is the most fashionable spot on the island. A wander through the narrow cobbled streets, with their intriguing little museums, shops and cafes, and a salty old port area, is a real treat. At night, the neighbourhood comes to life. The restaurants are chock-a-block and St. Mary Street becomes the gathering point for young folk ready for a good time. To appreciate the island's stunning flora, you don't need to leave Funchal. On the outskirts of the city, you'll find some magnificent gardens such as the Jardim Botânico, Quinta da Boa Vista, Palheiro Gardens and Monte Palace Tropical Gardens, accessible by cable car from Funchal centre. Some other interesting things to do and see include: The Mercado dos Lavradores, a vibrant market of fresh produce and crafts; the 15th-century cathedral; Quinta das Cruzes and the Adegas São Francisco wine cellars. There are plenty of reasons to love this bustling port city, which, despite its small size, has a lot to offer.

What’s nearby

  • Formosa Beach - 0.2 km / 0.1 mi
  • Doca do Cavacas Natural Pools - 0.4 km / 0.3 mi
  • Centro Comercial Forum Madeira - 1.2 km / 0.7 mi
  • Ponta Gorda Bathing Complex - 1.3 km / 0.8 mi
  • CityBubbles - 1.3 km / 0.8 mi
  • Parque Canino do Jardim da Ajuda - 1.4 km / 0.8 mi

Getting around

  • madeira, funchal harbour, pt - 3.5 km
  • (FNC) Funchal, Madeira, PT - 17.66 km
  • (PXO) Porto Santo, Porto Santo, PT - 73.98 km

About accommodation

General

  • Soundproof rooms
  • Family rooms
  • Heating
  • Non-smoking throughout
  • WiFi available in all areas
  • Non-smoking rooms
  • Lift

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • Key card access

Activities

  • Hammam
  • Live music/performance
  • Billiards
  • Sauna
  • Fitness centre
  • Fishing
  • Hiking
  • Beachfront
  • Beach
  • Hot tub/Jacuzzi
  • Snorkelling
  • Diving
  • Massage

Services

  • 24-hour front desk
  • Car hire
  • Ironing service
  • Dry cleaning
  • Daily housekeeping
  • Laundry

Safety features

  • First aid kit available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas

Physical distancing

  • Mobile app for room service
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Restaurant

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture

Parking

  • Parking
  • Private parking
  • Accessible parking
  • Street parking
  • Parking on site

Pool and wellness

  • Pool bar
  • Pool with view
  • Swimming Pool
  • Swimming pool
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Kids' pool

Entertainment and family services

  • Indoor play area

Languages

  • English
  • Português

About the rooms

The accommodation has 205 rooms:

Bedroom

  • Cots

General

  • Air conditioning
  • Trash cans
  • Safety deposit box
  • Fan
  • Key access

Accessibility

  • Upper floors accessible by elevator
  • Emergency cord in bathroom

Pool and wellness

  • Pool towels

Bathroom

  • Body soap
  • Free toiletries
  • Bath or shower
  • Hairdryer
  • Shampoo
  • Private bathroom

Media & Technology

  • Satellite channels
  • TV
  • Telephone
  • Radio
  • Cable channels

Kitchen

  • Refrigerator

Outdoors

  • Balcony

View

  • Sea view
  • View

Living Area

  • Desk
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 3 pools:

Pool 1

Location

Outdoor

Access

For all ages

Cost

Free
Pool 2

Location

Outdoor

Access

Kid-friendly

Cost

Free
Pool 3

Location

Outdoor

Access

For all ages

Cost

Free

Restaurants

Restaurante Arlequim

  • Access for guests and visitors
  • No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

Reservation not possible

Cost

  • 15,00 € per hour

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

About the meal plan

All Inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages
  • All buffet meals and snacks included


Other inclusions
  • Transportation to offsite activities


Not included
  • Room service
  • Childcare

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Service animals are allowed Pets not allowed

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional fees

  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property is professionally cleaned.

Accomodation license number

3981
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.