Pestana Ocean Bay Resort

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Pestana Ocean Bay Resort, Lobby sitting area

Pestana Ocean Bay Resort, View from room

Pestana Ocean Bay Resort, Bar (on property)

Pestana Ocean Bay Resort, View from property

About the hotel

Near Centro Comercial Forum Madeira. Make yourself at home in one of the 214 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.

Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, shopping on site, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 km.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Stop by the hotel's restaurant, Arlequim, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

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Popularity

Very good

General

3530

Tripadvisor 8/10

3325

Expedia 8.4/10

205

Main services

Multilingual staff

Transfer service

Beach hotels

Hotel safe

BBQ Facilities

Wheelchair-accessible

Shop

Outdoor swimming pool

Coffee

Waterskiing

Terrace

Restaurant

Golf Course (within 2 miles)

Diving

Garden

Fishing

24-hour reception

Bar

Dry cleaning and laundry

Cycling

Internet

Non-smoking establishment

Service Animal allowed

Windsurfing

Elevator

Sailing

Billiards

Sauna

Steam bath

Parking

Hydro-massage bath

Snorkeling

Pets not allowed

* Some services may carry an extra charge.

Guest reviews

8.4/10 Very good

Cleanliness8.8/10

Staff and Service8.8/10

Amenities8/10

Property conditions and facilities8.4/10

Location8.2/10

Neighborhood7.4/10

2 / 10

David

This hotel was CLOSED when we got there for major refurbishment or whatever. Neither Hotels.com nor Pestana contacted us beforehand to advise us of this, so we had to sort out our night’s accommodation for ourselves. SHAME on you Hotels.com

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10 de Apr de 2025

10 / 10

James

Very peaceful and hotel was handy as you could do a walk on the prom

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20 de Oct de 2024

10 / 10

Mark

Excellent hotel with friendly staff, great food, good entertainment every night and in an ideal location right on the sea front. Nice walks along the beach and a free shuttle bus to Funchal.

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15 de Oct de 2024

10 / 10

Colin William

The staff was amazing, all ocean views. It was everything we could have asked for.

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26 de Sept de 2024

Information about the area

Funchal, Madeira, Portugal

With a stay at Pestana Ocean Bay Resort in Funchal, you'll be on the beach, within a 10-minute drive of CR7 Museum and Formosa Beach. This all-inclusive hotel is 0.8 mi (1.3 km) from CityBubbles and 1.1 mi (1.8 km) from Parque Canino do Jardim da Ajuda.

When you arrive in Funchal, you're taken aback by its vastness. Houses upon houses rise from the sea, covering the entire natural amphitheatre that is Funchal. It's the main commercial, tourist and cultural hub of the island of Madeira. La Zona Velha, the city's old town, still maintains a vibrant local life of its own and is the most fashionable spot on the island. A wander through the narrow cobbled streets, with their intriguing little museums, shops and cafes, and a salty old port area, is a real treat. At night, the neighbourhood comes to life. The restaurants are chock-a-block and St. Mary Street becomes the gathering point for young folk ready for a good time. To appreciate the island's stunning flora, you don't need to leave Funchal. On the outskirts of the city, you'll find some magnificent gardens such as the Jardim Botânico, Quinta da Boa Vista, Palheiro Gardens and Monte Palace Tropical Gardens, accessible by cable car from Funchal centre. Some other interesting things to do and see include: The Mercado dos Lavradores, a vibrant market of fresh produce and crafts; the 15th-century cathedral; Quinta das Cruzes and the Adegas São Francisco wine cellars. There are plenty of reasons to love this bustling port city, which, despite its small size, has a lot to offer.

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What’s nearby

Formosa Beach - 0.2 km / 0.1 mi
Doca do Cavacas Natural Pools - 0.4 km / 0.3 mi
Centro Comercial Forum Madeira - 1.2 km / 0.7 mi
Ponta Gorda Bathing Complex - 1.3 km / 0.8 mi
CityBubbles - 1.3 km / 0.8 mi
Parque Canino do Jardim da Ajuda - 1.4 km / 0.8 mi

Getting around

madeira, funchal harbour, pt - 3.5 km
(FNC) Funchal, Madeira, PT - 17.66 km
(PXO) Porto Santo, Porto Santo, PT - 73.98 km

About accommodation

General

Soundproof rooms
Family rooms
Heating
Non-smoking throughout
WiFi available in all areas
Non-smoking rooms
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
Smoke alarms
Key card access

Activities

Hammam
Live music/performance
Billiards
Sauna
Fitness centre
Fishing
Hiking
Beachfront
Beach
Hot tub/Jacuzzi
Snorkelling
Diving
Massage

Services

24-hour front desk
Car hire
Ironing service
Dry cleaning
Daily housekeeping
Laundry

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas

Physical distancing

Mobile app for room service
Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Restaurant

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Parking
Private parking
Accessible parking
Street parking
Parking on site

Pool and wellness

Pool bar
Pool with view
Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs
Kids' pool

Entertainment and family services

Indoor play area

Languages

English
Português

About the rooms

The accommodation has 205 rooms:

Bedroom

Cots

General

Air conditioning
Trash cans
Safety deposit box
Fan
Key access

Accessibility

Upper floors accessible by elevator
Emergency cord in bathroom

Pool and wellness

Pool towels

Bathroom

Body soap
Free toiletries
Bath or shower
Hairdryer
Shampoo
Private bathroom

Media & Technology

Satellite channels
TV
Telephone
Radio
Cable channels

Kitchen

Refrigerator

Outdoors

Balcony

View

Sea view
View

Living Area

Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 3 pools:

Pool 1

Location

Outdoor

Access

For all ages

Cost

Free

Pool 2

Location

Outdoor

Access

Kid-friendly

Cost

Free

Pool 3

Location

Outdoor

Access

For all ages

Cost

Free

Restaurants

Restaurante Arlequim

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

Reservation not possible

Cost

15,00 € per hour

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

About the meal plan

All Inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Other inclusions

Transportation to offsite activities

Not included

Room service
Childcare

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Service animals are allowed Pets not allowed

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional fees

Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The property is professionally cleaned.

Accomodation license number

3981

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.