Neptune Pwani Beach Resort & Spa Zanzibar

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About the property

Near Mapenzi Beach. Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Pwani, one of the hotel's many dining establishments, which include 6 restaurants and a coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Popularity

8.5

Very good

General

145

Booking 8.4/10

Expedia 8.8/10

Main services

Airport Shuttle

Beach hotels

Hotel safe

BBQ Facilities

Shop

Outdoor swimming pool

Coffee

Business centre

Terrace

Restaurant

Game room

Playground

Luggage room

NO Wheelchair-accessible

Garden

Fishing

24-hour reception

Bar

Dry cleaning and laundry

Free Internet

Non-smoking establishment

Windsurfing

Meeting room

Billiards

Swim-up bar

Library

Hairdressing salon

Spa

Sun loungers

Secure parking

Snorkeling

Snacks

Pets not allowed

* Some services may carry an extra charge.

Guest reviews

8.8/10 Very good

Cleanliness9.2/10

Staff and Service8.8/10

Amenities8/10

Property conditions and facilities8.8/10

Location8.4/10

Neighborhood8.6/10

8 / 10

Alice

I had a good birthday party there the only thing I didn’t like is people smoking in common areas some guests are not smokers the resort needs to find a designated area for smoking

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25 de Oct de 2024

6 / 10

Maira

The property was great , the staff was great however my stay was not pleasant due to beach vendors harassing tourist at all times I couldn’t go swim in ocean because they wouldn’t leave me alone, and even after I told them I was not interested in anything from them they proceeded to disrespect me and say rude things. Because of this I will only return to Zanzibar if the hotel has a private beach because the harassment from the local vendors and the so called “ Masai” people is wayyyyy too much, I couldn’t even enjoy laying on the beach , they would constantly try to talk to me , it was very uncomfortable to even be near the water.

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18 de Jul de 2023

10 / 10

suhad

Great place

Great place, very kind service

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17 de Oct de 2022

8 / 10

Verified traveler

The beach was gorgeous. I know a lot of people said you couldn’t swim for some reason but I had no problem at all. There were some seaweed/grassy patches but you could easily avoid them and just be in the white powdered sand. The facilities were clean and unique. I loved all the wood. The cleaning ladies were very friendly and cleaned the room daily and also did a turn down service in the evening where they sprayed for mosquitos. I don’t think I saw one mosquito the whole time I was there! The pool was beautiful! Service is a tad slow but it’s vacation so we were not in a rush for anything. You could always go to the bar or swim up to the bar to get a drink if you couldn’t wait for a server to come around. The property was well maintained with beautiful flowers and landscaping. The food was good. I wasn’t blown away by any of it but I also didn’t have a bad experience at all. Just overall good food. We tried the Italian and the Indian specialty restaurants which were all inclusive and they were good. The Indian was the best. The main restaurant buffet was decent. We did not try the Thai restaurant (which was also in the all-inclusive package) and we did not try the seafood restaurant which was NOT in the all-inclusive. Overall it was a very pleasant experience and I would go back if the opportunity arises.

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22 de Dec de 2019

Information about the area

North East Coast (Zanzibar), Tanzania

With a stay at Neptune Pwani Beach Resort & Spa Zanzibar in Kiwengwa, you'll be on the beach, within a 10-minute drive of Kiwengwa Beach and Pwani Mchangani Beach. This all-inclusive hotel is 17.8 mi (28.7 km) from Nungwi Beach and 17.5 mi (28.1 km) from Kendwa Beach.

Unguja (also referred to as Zanzibar Island or simply Zanzibar, in Ancient Greek Menuthias, Μενουθιάς - as mentioned in The Periplus of the Erythraean Sea) is the largest and most populated island of the Zanzibar archipelago, in Tanzania.

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What’s nearby

Mapenzi Beach - 1.3 km / 0.8 mi
Pwani Mchangani Beach - 2.2 km / 1.4 mi
Kiwengwa Beach - 2.8 km / 1.7 mi
Muyuni Beach - 5.9 km / 3.6 mi
Kigomani Beach - 10.2 km / 6.3 mi
Pongwe Beach - 13.1 km / 8.2 mi

Getting around

(ZNZ) Zanzibar, Zanzibar, TZ - 34.98 km
zanzibar, zanzibar harbour, tz - 30.74 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Minimarket on site
WiFi available in all areas
Non-smoking rooms

Safety & security

Fire extinguishers
Key access
Security alarm
CCTV in common areas
Smoke alarms
CCTV outside property

Activities

Billiards
Facial treatments
Body wrap
Spa facilities
Sauna
Hair styling
Water sport facilities on site
Fitness centre
Fishing
Table tennis
Themed dinner nights
Games room
Body scrub
Beachfront
Beach
Hot tub/Jacuzzi
Darts
Diving
Spa lounge/relaxation area
Windsurfing
Waxing services
Indoor pool
Beauty Services
Live music/performance
Kids' club
Light therapy
Aerobics
Children's playground
Indoor pool (all year)
Private beach area
Hair cut
Spa/wellness packages
Pedicure
Evening entertainment
Entertainment staff
Body treatments
Snorkelling
Manicure
Canoeing
Make up services
Massage
Yoga classes
Hair treatments
Spa and wellness centre
Fitness

Services

Barber/beauty shop
Ironing service
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Shuttle service
Dry cleaning
Tour desk
Daily housekeeping
Fax/photocopying
24-hour front desk
Airport shuttle
Babysitting/child services
Shuttle service (additional charge)
Currency exchange
Laundry
Business centre

Safety features

First aid kit available
Thermometers for guests provided by property
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Coffee house on site

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Free parking
Parking
Private parking
Parking on site

Pool and wellness

Swimming Pool
Swimming pool
Sun umbrellas

Transport

Airport drop off
Airport pick up

Entertainment and family services

Board games/puzzles
Kids' outdoor play equipment

Languages

English

About the rooms

The accommodation has 192 rooms:

Bedroom

Cots

General

Air conditioning
Safety deposit box
Mosquito net
Smoke alarm

Bathroom

Free toiletries
Hairdryer
Toilet
Shower
Private bathroom
Spa bath

Media & Technology

Satellite channels
TV
Telephone
Flat-screen TV

Physical distancing

Single-room air conditioning for guest accommodation

Food & Drink

Minibar

Kitchen

Electric kettle

Outdoors

Balcony
Outdoor furniture

View

Sea view
Garden view

Living Area

Sofa
Seating Area
Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 2 pools:

Pool 1

Location

Indoor

Cost

Free

Pool 2

Location

Outdoor

Cost

Free

Restaurants

Pwani

Guests only
No reservation required

Narai Thai

Guests only
Reservation required

Gusti

Guests only
Reservation required

Namaste

Guests only
Reservation required

Samaki

Guests only
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

About the meal plan

All Inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Policies

Check-in

Checkin from 14:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets not allowed

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 5.00 per person, per night

We have included all charges provided to us by the property.

Optional fees

Airport shuttle fee: USD 235

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Cashless payment methods are available for all transactions.

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.