Grand Oasis Cancun - All Inclusive

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About the hotel

Situated on a private beach, this all-inclusive entertainment resort offers a spa, tennis courts and an outdoor pool set in tropical gardens. Central Cancun is 15 km away. Each room at the Grand Oasis Cancun has a view of the gardens or sea. All rooms offer air conditioning, a minibar, safety-deposit box and flat-screen cable TV. The Grand Oasis offers a range of dining options, there are 8 restaurants including Mexican and Mediterranean restaurants, an international buffet and sushi bar. The 9 bars include beach and pool bars, lounges and a nightclub. The hotel offers live shows, music festivals and ongoing performances. There are shops, discos and restaurants nearby, as well as a wide sandy beach. Multilingual staff can help you plan activities and excursions. They can also arrange transfers to Cancun Airport, a 20-minute drive away with extra cost.

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Popularity

6,1

Nice

General

4563

Booking 6,2/10

3224

Expedia 5,8/10

1339

Main services

Dining Area

Entertainment Area

Spa & Wellness Centre

Beach hotels

Massage

Swimming Pool

Coffee

Business centre

First aid kit

Ironing set

Fax

Internet access

Air conditioned

Fire extinguisher

Restaurant

Games room

Outdoor furniture

Children playground

Yoga

Luggage room

Babysitting service

Garden

Room service

24-hour security

Medical service

Bar

Car hire

Water Sport Facilities (on site)

Housekeeping

TV lounge

Laundry service

Wi-fi

Fitness

ATM

Beauty salon

Non-smoking rooms

Smoking area

Desk

Contactless check-in/out

Elevator

Family rooms

Meeting room

Billiards

Sun loungers

Smoke detector

Parking

Nightclub

Tennis equipment

Tennis

Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

5.8/10

Cleanliness6.4/10

Staff and Service6.2/10

Amenities6.2/10

Property conditions and facilities6/10

8 / 10

Dilpreet

They need to clean the seaweed off the beach regularly thats about it.

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9 de Mar de 2025

10 / 10

Jacob

Muy bein

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9 de Mar de 2025

2 / 10

Dionne

I liked the beach. The pools were full of teenagers. They staff catered to them more than the adult guest . The staff was rude and dismissive when asked questions. Not all the staff was bad, some were kind. But my overall experience is I would not recommend this resort. The food was terrible and the drinks taste like gasoline. I want a complete refund.

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6 de Mar de 2025

2 / 10

Yash

Beach was nice The restaurant food was so bad

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6 de Mar de 2025

Information about the area

Cancun, Mexico

Cancun is a city located on the southeast coast of the Yucatán Peninsula in the Mexican state of Quintana Roo. It is a major world-renowned tourist destination, as well as being the seat of the municipality of Benito Juárez. The city is located on the Caribbean Sea, and is one of the easternmost points in Mexico. Cancún is located just north of Mexico's Caribbean coast resort band known as the Riviera Maya. Cancun, located in the Yucatan region of Mexico, has many great attractions. Start with the white sand beaches of Cancun City. In the jungles of Yucatan lies one of the largest and best preserved archaeological sites in Mexico, Chichen Itza. The world famous Mayan ruins with thousands of years of history are one of the most visited sites in the world. Cancun is surrounded by spectacular scenery. Isla Mujeres, a small gorgeous island close to Cancun, is simply spectacular. The magical underwater natural pools known as Cenotes are a big draw around the Cancun area. Many have rocky edge formations above them. Outside of Cancun we find Tulum, a unique site where you can go for a swim in turquoise waters and visit the famous ruins of Mayan civilizationCancun has lots to offer. With its mix of tropical beaches, ancient ruins and modern resorts, this area is simply the perfect vacation destination for everyone. Modern Cancun offers wonderful white sand beaches and turquoise sea, great restaurants, lively clubs and activities of every type imaginable.

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What’s nearby

Forum Beach - 0.86 km
Cristo Resucitado Church - 1.38 km
Turtle beach - 1.45 km
Las Americas Cancun Mall - 2.18 km
Langosta Beach - 2.31 km
Langosta Beach - 2.58 km

Getting around

xcaret ferry terminal, mx - 7.57 km
ultramar puerto juárez ferry port terminal, mx - 12.28 km
playa tortugas ferry pier, mx - 6.99 km
puerto juarez, terminal maritima puerto juarez, mx - 12.74 km
(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 10.36 km
(ISJ) Isla Mujeres, Isla Mujeres, MX - 19.01 km
(TQO) Tulum, Tulum, MX - 136.82 km

About accommodation

General

Air conditioning
Family rooms
Designated smoking area
Paid WiFi
WiFi available in all areas
Non-smoking rooms
Lift

Safety & security

Fire extinguishers
24-hour security
CCTV in common areas
Smoke alarms
Key card access

Activities

Billiards
Body wrap
Spa facilities
Nightclub/DJ
Live sport events (broadcast)
Water sport facilities on site
Games room
Body scrub
Beachfront
Beach
Spa lounge/relaxation area
Beauty Services
Tennis equipment
Live music/performance
Tennis court
Fitness classes
Kids' club
Children's playground
Private beach area
Spa/wellness packages
Pedicure
Evening entertainment
Entertainment staff
Body treatments
Manicure
Massage
Yoga classes
Spa and wellness centre
Fitness

Services

Barber/beauty shop
ATM/cash machine on site
Room service
Car hire
Ironing service
Meeting/banquet facilities
Luggage storage
Concierge service
Dry cleaning
Tour desk
Daily housekeeping
Fax/photocopying
24-hour front desk
Babysitting/child services
Grocery deliveries
Laundry
Business centre

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Mobile app for room service
Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Restaurant
Bar
Wine/champagne
Coffee house on site
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi

Outdoors

Outdoor pool
Garden
Outdoor pool (all year)
Outdoor furniture

Parking

Free parking
Parking
Private parking
Parking on site

Pool and wellness

Pool bar
Pool with view
Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs
Shallow end

Reception services

Invoice provided

Entertainment and family services

Indoor play area

Languages

English
Español

About the rooms

The accommodation has 43 rooms:

Bedroom

Linen
Cots

General

Air conditioning
Trash cans
Safety deposit box
Iron
Key card access
Smoke alarm

Layout

Window

Services

Wake up service/Alarm clock
Wake-up service

Pool and wellness

Pool towels

Bathroom

Body soap
Free toiletries
Conditioner
Toilet paper
Hairdryer
Shampoo
Toilet
Shower
Towels
Private bathroom

Media & Technology

TV
Telephone
Radio
Cable channels
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Outdoors

Balcony

View

Sea view
Lake view
View

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Cocoa Hippie Chic Grill, sushi and wraps

Access for guests and visitors
No reservation required

Bahia Rodizzio Steak House

Access for guests and visitors
Reservation required

La Placita Fast food

Access for guests and visitors
No reservation required

Hacienda Sarape Mexican Restaurant

Access for guests and visitors
No reservation required

Tun Kul Foo Hall

Access for guests and visitors
No reservation required

Dos Lunas Italian Restaurant

Access for guests and visitors
Reservation required

Makitako Mexican Japanese Fusion

Access for guests and visitors
No reservation required

IL Forno Dos Lunas Pizza and Pasta

Access for guests and visitors
No reservation required

Tatish International Buffet

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

US$10.00 per day

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in. Upon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Charges apply for adults between 18-25 years old staying from February to April. Cash Only. Policy is mandatory, per person and not refundable.)Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.