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Basel
Metropol Hotel
Reserve rooms

About the hotel

This hotel is situated some 700 m from Basel old town and the cathedral. Public transport lies right in front of the building. In addition, guests are only around 300 m from a selection of shops. Basel Zoo lies around 500 m away, Basel airport is a mere 7 km away and Zurich airport is roughly 90 km from the hotel. Renovated in 2014 (Lobby and Breakfast room) and in 2016 (rooms), this comfortable city hotel comprises a total of 46 rooms spread over 8 floors. Facilities within the air-conditioned building include a foyer with a 24-hour reception desk, a safe, a lift, a currency exchange desk, a breakfast room and a free WiFi access. It is possible to take advantage of the laundry service as well as the car parking facilities (CHF 20. - per car/night, please reserve in advance). In the modern and bright "Petit Salon" a PC with free internet access is available. This area invites also for small meetings or for guests to linger. Furthermore, free WiFi is available in the whole hotel. The comfortable rooms each come with an en suite bathroom, a hairdryer, a direct dial telephone, HD satellite TV with more than 100 international channels, an Internet connection, a minibar, a tea/coffee maker and a free bottle of water. Central heating features as standard in the carpeted rooms as well as air conditioning. Guests are able to choose their breakfast from a large buffet. Between 6. 30am and 10. 30pm you can check in and out daily at the reception of the Hotel Metropol. Of course, our Metropol reception is also available for all your other needs, questions and wishes. Beyond the opening hours of our reception at night, between 10. 30pm and 6. 30am, you are welcome to use the personal service of the hotel reception of the affiliated Hotel Euler or the check-in machines.

Popularity

8.2
Very good
General
1616
brand
Tripadvisor 7/10
24
brand
Booking 8/10
1035
brand
Expedia 8.6/10
557

Main services

Wi-fi
Car park
24-hour reception
Included services
Wi-fi
Non-included services
Car park

* Some services may carry an extra charge.

Guest reviews

8.6/10 Very good
Cleanliness9.2/10
Staff and Service9/10
Amenities8/10
Property conditions and facilities8.4/10
Location9.2/10
Neighborhood8.8/10

10 / 10

Chris
Lovely hotel In a wonderful location
A really good stay. The station is in a really good location near the station and a minute walk from the tram. Staff were really friendly and everything was neat and comfortable.
23 de Feb de 2025

10 / 10

Daniel
Great stay, excellent location next to train station but facing away from crowded area. Directly next to tons of transportation - which is free for tourists! Breakfast was nice in gorgeous panoramic dining room. To clear up the piece about the dual front desks - the hotels are CONNECTED -its a 10 second walk to the other hotel. I didn't have the need to do so. Very happy with stay, will be back for sure.
16 de Feb de 2025

10 / 10

machiko
Self check-in can be a bit fiddly but everything else is very decent and close to Basel SBB station (where a basement level supermarket is). Staff from adjacent (associated) hotels would help you if needed. Comfortable bed, big screen & complementary espresso machine. Happy to stay again.
10 de Feb de 2025

10 / 10

Julie
Needed a place to stay for one night after a flight and this hotel was perfectly placed. Easy assess late at night with clear info on check in process. Room clean and beds comfy. Fit the bill. Recommended.
28 de Dec de 2024

Information about the area

Basel, Switzerland

What’s nearby

  • Messe Basel - 0.44 km
  • Basel exhibition tower - 0.47 km
  • Tierpark Lange Erlen - 1.08 km
  • Middle Bridge, Basel - 1.14 km
  • Augustinergasse - 1.21 km
  • Museum of Natural History Basel - 1.22 km

Getting around

  • basel, basel river cruise port, ch - 2.09 km
  • basel bad railway stn , basilea, ch - 1.18 km
  • sbb railway station , basilea, ch - 1.18 km
  • grenzach, grenzacher horn, de - 3.77 km
  • (BSL) Basel, EuroAirport Basel-Mulhouse-Freiburg, CH - 6.45 km

About accommodation

General

  • Soundproof rooms
  • Heating
  • Elevator
  • Safe
  • Smoke-free property
  • Pet friendly
  • Non-smoking rooms
  • Wifi in all areas

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • CCTV outside property

Activities

  • Temporary art galleries

Services

  • Express check-in/out
  • Ironing service
  • Dry cleaning
  • Laundry
  • Baggage storage

Safety features

  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available

Transportation

  • Public transit tickets

Front Desk Services

  • Invoice provided

Physical distancing

  • Mobile app for room service
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Cashless payment available

Food & Drink

  • Wine/Champagne

Cleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Physical distancing in dining areas

Internet

  • Internet
  • Wifi
  • Free Wifi

Languages

  • Deutsch
  • English
  • Français

About the rooms

The accommodation has 37 rooms:

Bedroom

  • Linens
  • Childrens' cribs
  • Wardrobe or closet

General

  • Trash cans
  • Soundproof
  • Lockers
  • Heating
  • Carpeted
  • Safe
  • Smoke Alarm
  • Key card access
  • Laptop safe

Accessibility

  • Accessible by elevator
  • Upper floors accessible by elevator

Services

  • Wake-up service
  • Wake-up service/Alarm clock

Room Amenities

  • Socket near the bed
  • Non-feather pillow
  • Adapter

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Shower cap
  • Toilet
  • Bathtub or shower
  • Toilet paper
  • Shower
  • Towels
  • Bathtub
  • Private bathroom

Media & Technology

  • Satellite channels
  • TV
  • Telephone
  • Radio
  • Flat-screen TV

Food & Drink

  • Tea/Coffee maker
  • Wine/Champagne
  • Bottle of water
  • Chocolate/Cookies

Kitchen

  • Electric kettle

View

  • City view
  • Landmark view
  • View
  • Inner courtyard view

Living Area

  • Desk
  • Sitting area
*Some services may only be available in specific rooms or upon request.

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 14:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation. Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.